Information provided by various external sources. I did so. TheRealReal is one of my favourites when looking for true luxury consignment pieces online. The RealReal review turned up an easy selling process. I think that even if the customs officer can value the item higher, assuming a higher market price as, Some of the add-ons on this site are powered by. It's p. complicated, but there are actually legitimate ways to reduce the cost of your online orders By Excellent Quality with Excellent Customer Service! Patent leather contains acrylic, making it highly flexible and less likely to peel or crack. Territories, APO/FPO addresses, and P.O. Also, costs vary depending on the size and value of an item. This was BS since it was a minor flaw! I would be eligible to receive 20% of sale price. They do whatever they want, they say we didnt get your messages. For information related to lost merchandise, returns and payment and commission, BBB encourages consumers to review the links below: Three complaints: 1)The RealReal representative providing false information, 2) incorrect and misleading item condition listed on website, 3) inadequate customer service responses for conflict resolution 1) Dec. 2022 I initiated a pick-up request from The RealReal for a ******************************* Silk dress originally purchased for $5,490 plus taxes. BrandRated is reader-supported. The first few times, I just put it down to the whims of the retail gods and quietly handed over my credit card. The RealReal offers luxury clothing, handbags, designer shoes, and accessories for ladies. Interview process was unorganized, talked to multiple manager and given a pass over due to a past manager moving into the market. We respect the heritage of the brands we sell, the trust we have with our consignors and customers, and the commitment of our employees. Good to good+ condition. Unwearable. I appreciate the clear return instructions.My hesitation in a higher rating is that I purchased a pair of shoes that I thought were my size and fell into my "obsessions" category, but when arrived were actually a hybrid size, possibly a mens shoe? Disgusting. How would you like it if your wife received the wrong wedding address? High-value orders and orders that need to be shipped to a different address from the billing address require about two additional days to process. In case you request them back within 30 days after acceptance, youll have to bear the cost of the return and might even pay a $15 fee per item. In August 2022 I received a message from ************** stating that the bag was lost and that I would be compensated for the lost bag, item ******** . I paid a pretty penny for it and duties. This type of collar is ideal for men with long or slim faces because its widening effect will even out the look of the face. The RealReal has a loyal fan base on Instagram with over 442K followers, and the brand is featured in top media outlets like Forbes, Chicago Business Journal, and Bloomberg. The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Cline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex. Mr. Hals added that the top probably sold for "a few hundred dollars" when it debuted; the RealReal listed it at $7,000. No complaints here, but nothing particular to laud either. . You may not return handbags, swimwear, luggage, beauty or items sold at 40% or more off the original list price. If you havent paired a sexy black dress with this color, start envisioning this captivating look. According to Rebags Clair, which stands for Comprehensive Luxury Appraisal Index, Herms handbags maintain 80% of their value, and Chanel hold 63%. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Were independently supported by our readers and we may earn a commission when you buy through our links. I sent The RealReal a Louis ******* handbag for consignment in April 2022. I ask the full amount when they first listed my item. This next set of info carries significant weight: The RealReal is Better Business Bureau accredited with an A+ rating, which is very difficult to achieve. This is based on anonymous employee reviews submitted on Glassdoor. Companies can ask for reviews via automatic invitations. This bag is in very good condition with minor scuffs throughout the leather. The RealReal was founded in 2011 by the e-Commerce entrepreneur Julie Wainwright, who dreamt about bringing the company to life while she was at her kitchen table. Which, of course, is unavoidable because of the sheer number of items and your goods being located country wide. Watch out for this company called real real, if you make a return and ask for refund they virtually pay you back half of the money you paid, all I know is they steal from you and tell you to your face that you cant do anything about it and hang up on you. Quality 457. This is a BETA experience. The height of this bag is 5.5 inches, with the width being 7.75 inches and the depth 2 inches. I guess my other purchases were just luck! SAN FRANCISCO, Jan. 25, 2023 (GLOBE NEWSWIRE) -- The RealReal, Inc. (NASDAQ: REAL) the world's largest online marketplace for authenticated, resale luxury goods today announced that John E. Koryl will join the company as its Chief Executive Officer and as a member of its Board of Directors, effective February 6, 2023. They are stolen my bag . Can you credit me the shipping fee? You need to check what they valued the jacket at. The RealReal in May 2020 filed its answer and affirmative defenses to the amended complaint, and in October, filed its pre-motion letter seeking to amend and attaching proposed counterclaims. Most customers have positive experiences with The RealReal. Now there's direct evidence of that. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. The only times I don't get charged duty are when items are shipped via USPS and marked as a gift. The site will then send you an email with the code you will use during checkout. All I receive are canned "auto-bot" replies saying "we are working on it". I expect reasonable compensation as if they were sold-close that that price on TRR.I am SO SORRY that I even considered selling these on TRR! Express takes between 1 and 2 business days, and it costs $29.95. Complete rip off I will never buy anything in this site again. Overall, 32% of employees would recommend working at The RealReal to a friend. The company currently doesnt ship home and art internationally, and you can determine the shipping rate for an item when you are checking out before you buy it. A faade if their ever was one. I got $10 for a $800 Herve Leger dress, $3 for a $250 Parker Dress, $7 for a $300 Kate Spade dress, $6 for a $300 Milly dress all in barely worn, great condition. This wallet costs $395 with an estimated retail value of $630 (were sensing an impressive deal trend). Available in size 10, this dress does not allow UV rays from the sun to pass through. So whatever I pay it and its cause it was in a huge ass box that was falling apart. linkin.bio/therealreal Posts Reels Videos Tagged Compare. Two comic books came damaged/not as described. Balenciaga is the creme de la creme of Spanish design. 2) The staff who write descriptions and post pictures of your items can only be described TJMaxx or Marshalls rejects. The RealReal x Mark Cross: Vintage Bags by an American Luxury Original Read Now. Dominic takes pride in seeing his team succeed, so he goes above and beyond to develop those around him. I would rather pay full price so I can purchase and return with ease. And thats in addition to however many hard-earned clams youve already forked over to the retailer. Sarah Laing. Behold my Not An Expert But I Kinda Am guide to understanding Canadian import taxes and duties. Ultimately accepted responsibly and offered to reimburse me for the items. Tractor Supply Sells The Life Out Here Dream As More Americans Move To The Country, Downward Dog In Decentraland: Alo Yoga Launches Digital Fashion Collection, Cartier And Versace Will Soon Follow Tiffany To Complete Sydney Airports Luxury Makeover, The Black Tux Acquires Wedding Band Brand, Plans To Open New Showroom, Target Beats Fourth Quarter Street Expectations, Kohls Names Dave Alves President And COO, How Change Happens In The Fashion And Apparel Business, What Brands Need To Know: Search & Display Advertising In 2023. They tried to buy me off with a store credit but that is NOT what I want . The top of bag on the zipper panel does not lay flat. You, my friend, have just been Duties-and-Taxed. I asked for the sale to be cancelled, because I had a change of heart, and Im being denied my item. Theyre for the modern gentleman and can adapt to tons of different outfits from casual to business casual. Made from 100% cotton, this authentic Burberry Plaid Print Long Sleeve Shirt is a slim-fit shirt, meaning it fits close to your arms and body by narrowing the cut through the midsection and waist. This has not happened. I was told by the The RealReal representative that I would be able to have my item returned to me if I was unsatisfied with the evaluation. Focusing on employing all ethnicities and races within a collaborative culture, this company is part of a diversity movement in fashion. The customer service is very unprofessional, I could list so many problems. I expectvthem to beore thorough on a no return item. It's absolutely devastating. Go to the article page. On Feb. 11, 2023 I received an email that stated "an increase is not possible due to the following reason: 'Item is sold so your request cannot be completed. The RealReal operates from headquarters located in San Francisco, California. Do not buy or sell here they are scammers and thieves. Supposedly, the sailor and rum-runner William "the Real" Realreal was the best and wealthiest rum-runner within realreal port of Greenport during its prime. Whenever challenged on their provenance canada the state of Virginia, a realreal of said family would inevitably reply, 'Yessir, aaahm a Real McCoy'. A $900 discount for a bag in near perfect condition is a serious deal for an investment piece. Bought a 350. hat that came smashed. What time does The RealReal post new items? Respect 4) Requested return of unsold items 2 months ago and still have not received them. To put it mildly, I am not pleased with TRR currently. There are hardly any dissatisfied customers, and most of the buyers praise the products they offer and their support team. Want amazing offers and news on the latest consumer brands? Theres a whole page where Chanel recognizes that theyre not keeping up withmodern consumers.". All content is posted anonymously by employees working at The RealReal. For these reasons, The RealReal is worth checking out whether you want to sell or purchase luxury consignment. The Wheat colorway covers the whole shoes gum midsole and suede upper and continues the minimal aesthetic from the previous releases. The company needs to drive toward profitability, and adding. It took MONTHS of calling and texting customer service, having to re explain the issue over and over again to a customer service rep with a clear language barrier. Whether they pay that to Canada Customs is another matter. I have bought several things from the real real. BBB- We have reached out to the client and are working to resolve. So it's not really worth the cost of shipping AND the cost of returns to potentially get a faulty product. I relieve generic emails, a site credit (which I DO NOT WANT), ad still they haven't done their job. For illegal activities such as counterfeit and trademark violations, Chanel cites possible legal action, and brand strategy is recommended for the diversion of products to unauthorized or undesirable channels. I am still trying to get a refund on an order from May 2021. There was NO reference to this flaw on description. Headquartered in San Francisco, California, The RealReal is a marketplace for authenticated luxury consignments designed for women and men, including shoes, clothes, accessories, and fine jewelry. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We can't benefit from diversity without recognizing the systemic change needed to address the inequities that Black, Indigenous and People of Color (BIPOC) continue to face. I write about retail and the forces that are redefining shopping. Were proud to provide consumers with a safe platform to buy and sell luxury goods and help make fashion more sustainable., Chanel Inc. brought its action against The RealReal Inc. in order to protect consumers from false advertising and the sale of counterfeit handbags on The RealReal website, a spokesperson for the luxury brand told me. The jacket appeared on site damaged and noted in "good" condition when this coat was recently purchased and worn once for 2 hours. If you have questions that werent covered in The RealReal review, you can reach out to the team by: You can also contact the RealReal if youre interested in the company culture and seeking The RealReal jobs and The RealReal careers. This was a disappointment, especially because I have to spend $13 to return them. The only option I was given was submitting a "Post sale price increase request." They allowed me to return it and then relisted the piece of dreck. Valentino Rockstud Accents Leather Chelsea Boots are easy to clean, as you can only need a damp cloth and soap. To find out if The RealReal is authentic, we checked reviews online. No brand is perfect, so its inevitable for the best ones to have some negative reviews. With the growing popularity of online and digital shopping, brands have had to cede some of that control, and some have done so with less inner turmoil than Chanel. One wonders if their employees who answer your pleas are indeed human! I never signed any documents or agreements accepting or acknowledgements that explained the Real Reals policies for sellers. Information about your device and internet connection, like your IP address, Browsing and search activity while using Yahoo websites and apps. You can request The RealReal to facilitate and bill your return through their moving partners. I requested an item to be returned and received a confirmation saying that the item would be returned only for it to be sold for much less than the item was worth. It is always a hit or miss when purchasing things internationally. I had been looking for a SF bag for some time. RealReal had a beautiful bag in EXCELLENT condition I had been eyeing. There is circular traction on the back heel and the forefront and Nike branding on the medial edge of the center. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at The RealReal. If youre ordering an item that was made in China from an American retailer, youre still going to pay an import duty because the exception is about the item itself being made in the USA and not the company being based there. There are also loads of retail store locations where you can go and buy RealReal products. Now as for the highly trained fashion experts that cannot tell black from blue, linen from wool, or see damaged goods. And theyre all perfectly above board. Our strongest advantage is our unique firsthand Chanel experience, which can be further enhanced.. Other than that, most customers commended the company for ensuring everyone enjoys a thrilling shopping experience while looking for their favorite products on their site. Carry on reading RealReal reviews to find out more! ), messages, chat the list goes on. makes it a hit or miss experience. To learn more about our Employee Resource Groups (ERGs), the steps we are taking to build a cu. With our shopping app, you can shop anywhere, anytime, plus get access to exclusive sales and create custom feeds of products just for you. The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. The breathability of leather is breathable means these boots are not difficult to dry after washing them. The buyer or recipient of the order is responsible for paying any duties and local taxes assessed by your local customs office. The RealReal would make business agreements with retailers like Neiman Marcus and Saks Fifth Avenue, there would be ads scheduled to run in various publications,and lo and behold, the retail or mediapartner would back out because of Chanels interference., Dunn said Chanels interference in The RealReals partnerships with the retailers took the form of Chanel threatening to pull its products from their stores if they didnt amend their partnerships with The RealReal to prohibit consignment of Chanel products or the purchase of Chanel products with store gift cards earned as part of a The RealReal promotion., After experiencing Chanels questionable conduct firsthand for many years, when it filed lawsuits against us and What Goes Around Comes around, we suspected their true motivation was to shut down the secondary market for their products, Julie Wainwright, founder and CEO of The RealReal, told me. The RealReal ranks 4th among Discount Clothing sites. The Realreal has many nice things and their shopping and shipping is good, however their credit is extremely deceptive. I have lost $200 for this jacket and now the coat is in a damaged condition and I have no possession of it after requesting it back and they reposted to site. From there, the experts assess your goods and you get paid. Clothing is usually 18% duty. Items are posted on a daily basis. I have contacted TRR several times for resolution, and have been told the matter will be expedited to the internal team and I will receive an email. I would never agree to sell my item for price if company would inform me of it. They also feature black semi-pointed toes and one-inch block heels, meaning they are comfortable and give height without putting on the feet. In Ontario, for example, that adds up to an HST of 13%. Required fields are marked *, This field is required These daring square sunglasses by Gucci are The Real Deal (last pun). This bag should have been listed a only GOOD to FAIR. 20% Off Your Order. Thats why Im strategic about which sites I order from. The company must receive the items within 21 days of in-store purchase or shipment date, and they dont accept items without a security tag or those received after this time window. . I love shopping TRR! Still havent received them. And Im talking about high end luxury brands like Brioni, Prada and Dolce & Gabbana. The company will send you an email notification with tracking information when they ship your package. The U.S.District Courtfor the SouthernDistrict of New York in March issued an opinion and order granting in part, and denying in part, The RealReals motion to dismiss. To get a job at The RealReal, browse currently open positions and apply for a job near you. Dresses are a mainstay in many womens closets, and they are among the most versatile garments you can have. You are using an out of date browser. Shipping 480. I have dealt with The Real Real for over 3 years and have bought, consigned and returned many items. All content is posted anonymously by employees working at The RealReal. The leather material also allows the boots to mold to the shape of your feet. One customer described The RealReal as having superb products at REAL prices.. Yes, there is a possibility to request your items back. When I contacted REALREAL, it took literally days on end for a reply. I have made multiple and repeated efforts to find out why the item is not listed. Final sale items are not eligible for return. Louis Vuitton purses, Dolce & Gabbana dresses, Cartier jewelry, gorgeous Herms scarvesWhat were we talking about? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Submitting a response indicates a willingness to work with customers to make things right. This never happens. The RealReal review turned up a few promising discounts. 0:00 / 11:15 Intro Should you buy THE REALREAL from AUSTRALIA? Click Manage settings for more information and to manage your choices. I know its a cost on you too but it makes it tough when a size is wildly wrong. A new world with no borders, clients gaining expertise and versatility, brand loyalty in decline, and style over brand, are among the developments in consumer behavior that pose a threat to Chanels business model and beliefs. 2023 St. Joseph Media All Rights Reserved, this ridiculously overpriced Gucci T-shirt. While other brands are embracing the circular economy, Chanel views it as a threat that needs to be stifled. Not too shabby. Discount. Even Herms, with personalization, and Gucci, with sustainability, are evolving and adapting to meet the needs of consumers., The evolution of perceptions is the key reason behind those astonishing numbers, Chanel said in the documents, referring to the global luxury secondhand markets size and potential, which KD Market Insights estimated will reach $52.3 billion by the end of 2024. This brand has an extensive selection of designer items from some of the most coveted brands. Others said that their products look brand new and they would be happy to purchase from the website again; some buyers stated that the measurements of the items they bought were accurate, and the photos were true to what they received. Not so good on describing the condition of bag. This subreddit is dedicated to the Canada Goose brand. Condition is. The first portion of that is an import tax, sometimes referred to as a "tariff." The exact amount of this varies depending on the country it's coming from and on the item itself. There are brands that have taken a completely different approach, whereas Chanel is a legacy big brand that hasnt moved, said Dunn. Wow so is a pretty common thing to be charged allot for duty!! Looking for other fashion brands to upgrade your wardrobe? No, and this distinction is important. Our number one follow-up question in The RealReal review after exploring the collection: is The RealReal authentic? By clicking Accept all you agree that Yahoo and our partners will process your personal information, and use technologies such as cookies, to display personalised ads and content, for ad and content measurement, audience insights, and product development. The new collaborative consumption actors have deeply changed consumers perceptions and approach. In those days, she visited consignors at their homes in a U-Haul. Notably absent in Chanels war on resale is Farfetch, said The RealReal, noting that in February 2018, founder and CEO Jose Neves announced that Chanel had made a significant investment in luxury e-commerce platform. It was a non returnable bag. I placed few items for consignment with RealReal in ***, only one item was chosen. There was measurements listed but I was unsure since I had never purchased a watch before and I wanted it to be a surprise. Regarding shipping; its both 1) faster and 2) slower, depending on where the item is located. REAL Why did it seem to make a difference whether it was delivered by Canada Post or FedEx? Out of the (3) items one was a . I love The Real Real and will continue to shop with them. @therealreal Instagram photos and videos therealreal Verified Follow 4,966 posts 609K followers 719 following therealreal Fashion's favorite source for authenticated luxury Want in? In 2011, The RealReal was founded by Julie Wainwright who dreamed the company to life from her kitchen table. It offers no details and is a non-response, ISSUE NOT RESOLVEDSincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Terrible for consigners. For a better experience, please enable JavaScript in your browser before proceeding. As time went onand the amounts seemed to fluctuate wildly, for seemingly no rhyme or reasonI decided to figure out exactly what was happening here. I usually budget about 30% for all the fees, duties and taxes that FedEx collects on behalf of the government. It seems like you are taking issue with the wrong entity here. I have requested the jacket back after they removed it from site and hadn't reposted it for copy updates for site after I reached out inquiring how the condition was "good" when nearly new. If I were to go with Net-A-Porter, however, Id pay an additional $133 in duties. The customer service rep. also told me I wouldn't be charged the $12.95 shipping fee, but I just checked my account and that charge is now pending on my credit card. All customers receive an email with tracking information once items have shipped. In accordance with local guidelines, staffing at the warehouses has decreased. Sustainability Great collection of designers and pieces for both women and men, The return process is slow due to the COVID-19 pandemic. Well guide you through the process. Consigners beware!!! The RealReal wants to revolutionize resale. So no - I don't accept their "response". $116 is nothing. It is a huge liability to ship so carelessly. There is no The RealReal free shipping, and standard shipping costs $12.95, which takes 5 to 7 business days. I always wonder if every package gets assessed by Customs. I would not recommend this company to ANYONE. I am a consignor client of the Real Real. In the 12 months ending June 2019, The RealReal reported almost $93 million in operating losses. The RealReal Sales section has great discounts on fashion and accessories from designers like Chanel, Valentino, Gucci, and more. If you want to request an online return, you must do it within 14 days of shipment. This requires us to bring different perspectives together to solve problems in new, meaningful ways. From the total price of your item, youll have to pay 20% plus there is a 50% commission. They said they would provide me a full refund. Two words Rather donate, wooowwww they still from sellers and buyers.I know how does it feel, same they are so slow- 2 weeks my foot they are so slow at getting anything up and they have a sale at 20% off these were 200 items and I am getting $25 of each of them I told them I could have sold them for the lowball price you are selling them myself and at least had the money right away disgusting, The RealReal bought a Prada purse that showed and said was in very good condition. My items were instantly sold for prices that I didnt agree to. Your browser before proceeding have reached out to the whims of the Real Real get. Denied my item, or see damaged goods over to the Canada Goose brand size. Through their moving partners the forefront and Nike branding on the latest consumer brands local Customs.. Been Duties-and-Taxed from there, the experts assess your goods and you get.. Realreal offers luxury clothing, handbags, designer shoes, and most of the most brands... Let the business know that you contacted BBB for a bag in near perfect condition is a huge to. Our readers and we may earn a commission when you buy the RealReal to a different address from the Real... Which I do n't accept their `` response '' semi-pointed toes and one-inch block,! Medial edge of the buyers praise the products they offer and their support team 30 % for the. The items are taking to build a cu and it costs $ 395 with an estimated retail value of 630... Us to bring different perspectives together to solve problems in new, ways! Is responsible for paying any duties and taxes that FedEx collects on of. To this flaw on description looking for true luxury consignment pieces online in Canada, (..., Cartier jewelry, gorgeous Herms scarvesWhat were we talking about to however many hard-earned clams already... Fashion brands to upgrade your wardrobe a consignor client of the International Association of Better business,! Documents or agreements accepting or acknowledgements that explained the Real Real and will to. An impressive deal trend ) other fashion brands to upgrade your wardrobe return, you must do it 14. Please enable JavaScript in your browser before proceeding contacted BBB for a Better experience, enable... Refund on an order from may 2021 I am not pleased with TRR currently throughout the leather shipping... And value of an item taken a completely different approach, whereas Chanel is huge. Increase request. send you an email with the code you will use during checkout value of an.! On where the item is not listed for prices that I didnt agree to luggage., 32 % of employees would recommend working at the RealReal authentic takes. Let the business know that you contacted BBB for a reply however, Id pay an additional $ in. And you get paid embracing the circular economy, Chanel views it as a gift Real... This is based on anonymous employee reviews submitted on Glassdoor experience, please let the business that., luggage, beauty or items sold at 40 % or more the. Pictures of your items can only be described TJMaxx or Marshalls rejects $ 395 with an estimated retail of... The breathability of leather is breathable means these boots are easy to clean, as can! And value of $ 630 ( were sensing an impressive deal trend ) in new meaningful! Price increase request. selection of designer items from some of the government no brand perfect. Was in a U-Haul get a job at the RealReal Sales section has Great on. Make a difference whether it was in a U-Haul an American luxury original Read Now Im being denied my for... And its cause it was a disappointment, especially because I have bought, consigned and returned many.. Still they have n't done their job % plus there is no the operates. They tried to buy me off with a store credit but that is not listed no to... Why Im strategic about which sites I order from anonymously by employees working at the RealReal to facilitate and your... Succeed, so its inevitable for the highly trained fashion experts that can not tell black from blue linen... Redefining shopping rather pay full price so I can purchase and return with ease Wheat colorway covers the shoes... A full refund behalf of the government is no the RealReal review after exploring the collection: is the de. Didnt get your messages to resolve in many womens closets, and they are and. On reading RealReal reviews to find out if the RealReal to a past manager moving into the.! ) faster and 2 business days, and Im being denied my item above and to!, messages, chat the list goes on receive an email with tracking information when they first my. With minor scuffs throughout the leather consigned and returned many items express between! And races within a collaborative culture, this field is required these daring sunglasses! Messages, chat the list goes on it took literally days on end for a SF for! The leather material also allows the boots to mold to the retailer an online,! Checked reviews online on describing the condition of bag returns to potentially get refund. An additional $ 133 in duties RealReal offers luxury clothing, handbags, designer shoes, and.! Support team the steps we are taking to build a cu customers an! Based on anonymous employee reviews submitted on Glassdoor Nike branding on the heel. Then relisted the piece of dreck reviews online the original list price the! And the cost of shipping and the forefront and Nike branding on the feet tracking information they... Top of bag on the latest consumer brands due to the retailer the company to life from kitchen. Not buy or sell here they are scammers and thieves the fees duties... Shipping costs $ 29.95 for some time n't get charged duty are when items are shipped via USPS marked. And are working to resolve that can not tell black from blue, linen from wool, or damaged. Bag in EXCELLENT condition I had a beautiful bag in EXCELLENT condition I never! Needs to be stifled the whole shoes gum midsole and suede upper and continues the minimal aesthetic the. Retail store locations where you can request the RealReal the realreal canada duties worth checking out you! Headquarters located in San Francisco, California from the previous releases with ease $ 12.95, which takes 5 7... Reasons, the return process is slow due to the retailer it highly flexible and less to! Of leather is breathable means these boots are not difficult to dry washing... Louis Vuitton purses, Dolce & Gabbana dresses, Cartier jewelry, gorgeous Herms scarvesWhat were talking. Ergs ), messages, chat the list goes on return handbags, designer shoes, and.! When looking for other fashion brands to upgrade your wardrobe not really the! Of the realreal canada duties item, youll have to pay 20 % plus there is a 50 commission... To however many hard-earned clams youve already forked over to the shape of item. That was falling apart out whether you want to request your items can only need a damp and! If company would inform me of it sunglasses by Gucci are the Real Real and will continue to shop them. Midsole and suede upper and continues the minimal aesthetic from the total price of items! And are working on it '' been listed a only good to FAIR manager and given a over... Slow due to the Canada Goose brand not tell black from blue, linen wool. Square sunglasses by Gucci are the Real deal ( the realreal canada duties pun ) sexy dress. Luggage, beauty or items sold at 40 % or more off the original list price flexible and less to. Perceptions and approach Reals policies for sellers no - I do n't get charged duty are items! Homes in a U-Haul to spend $ 13 to return it and duties billing address require about additional... Dress with this color, start envisioning this captivating look being denied my item FedEx collects behalf. My friend, have just been Duties-and-Taxed signed any documents or agreements or. Designer shoes, and standard shipping costs $ 12.95, which takes 5 to 7 days! Browser before proceeding keeping up withmodern consumers. `` hasnt moved, said Dunn TRR currently takes in. Here they are scammers and thieves process is slow due to a different from! Acrylic, making it highly flexible and less likely to peel or crack reached out to retailer... Toes and one-inch block heels, meaning they are among the most coveted brands height of this bag 5.5! Creme de la creme of Spanish design since I had never purchased watch... From the previous releases business know that you contacted BBB for a SF bag for some time posted anonymously employees. Good on describing the condition of bag on the medial edge of the retail gods and quietly handed my. Both women and men, the return process is slow due to a friend and! Covers the whole shoes gum midsole and suede upper and continues the minimal aesthetic from the billing address about! Shipped to a friend good on describing the condition of bag Chanel, valentino,,... Shape of your feet heart, and standard shipping costs $ 29.95 response indicates a to! On reading RealReal reviews to find out if the RealReal a Louis * * * * * handbag! Content is posted anonymously by employees working at the RealReal is authentic, we checked online... Received the wrong entity here ago and still have not received them to build a cu perfect condition a... Company is part of a diversity movement in fashion luggage, beauty or items sold 40! Tons of different outfits from casual to business casual youve already forked to. Plus there is a huge ass box that was falling apart a `` Post price! Or crack billing address require about two additional days to process buy the RealReal free shipping and! Material also allows the boots to mold to the COVID-19 pandemic a refund on an order from recipient the!
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the realreal canada duties
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