Your email address will not be published. 2 Unplug the unit when its power indicator turns off indicating a full charge. Very Disappointed. I even restarted everything and it still says failed. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. Please note that the specific cookies we may use vary depending on the specific websites and services you use. I need help ASAP. 1 out of 5 stars. Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Next, check to make sure the camera is properly plugged into an outlet and that the adapter is working correctly. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. If using the recommended card, please try the steps below. From battery issues to storage woes, we all need a little help troubleshooting from time to time. We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. The model VA-VD009 Flashing the firmware to the Dashcam via SD Card. Plug the SD Card into a Laptop/Computer. The format is either NTFS or exFAT. Press the reset button to reboot the device. Step 3: Save the firmware file onto the SD Card. We accept product returns. Thank you and have a great day! Two-way talk allows you to comfort your baby anytime, even when you're not in the room. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. www.vava.com may revise these terms and conditions from time-to-time. VAVA Baby Monitor with Split Screen - VA-IH009. Please back up any media files from the SD card you wish to keep. 5. Thank you for bringing this to our attention. Please try to format your SD card (via computer) to FAT32 and then test it. Uninstall and Reinstall the VAVA app. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. Overall, we want to help keep your frustrations to a minimum and prevent any dash cams from getting thrown out the window. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? i tried resetting it and reformatting the SD card but still having this issue. Step 8: Tap on the settings cogwheel icon at the top right of the page. Hi Daniel. At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. If your dash cam turns on, turn it off and plug it into the original 5V car charger for one hour. Another reference: https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, Firmware Link: https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera, Hi, when using the dashcam, it keeps turning off unless I have the app (iPhone app is updated) on and being used as the primary app on phone. Kindly check if you are using a U1 or U3 micro SD card as this is what is commonly causing the error. We recommend checking some of the Heavy Duty Construction Adhesive as a remedy for your dash cam. 1 Connect the monitor adapter to the monitor and a power outlet. Kindly send us a video and your dashcams model number if you still encounter the same problemto support@vava.com. The VAVA baby monitor is simply the best value baby monitor available today. We recommend that you take every precaution in protecting your personal information when you are on the internet. By using this website, you accept these terms and conditions in full. Comment document.getElementById("comment").setAttribute( "id", "a1982a0345fcf89dd547cc8cc27c83fa" );document.getElementById("i3e1b5d881").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state or province to province. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. Add-on Baby Cam. In the meantime, please email us at support@vava.com regarding this, so we can send you a specific follow up. Make sure to check for updates on the dashcam you can do the update through the app. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. Make sure your dash cam is receiving enough energy from its power source. Hi Tee. Modern lifestyles and meaningful technology from VAVA. Kindly click the links we provided in order to download the latest firmware version. If youre like me, you prefer a nice night in instead of forking over a small fortune at a fancy restaurant. $199.99. Its normally just one or the other that works for our Dashcam. Quick shop. Undamaged products may be returned for refund for any reason within 30 days of purchasing. Orders may be delivered in separate shipments. Hello.My vava dash cam switching com for 3-4 seconds and then switching off. Check cables if its plugged in properly. HELP! Ive tried emailing but no response. Ive also formatted the SD card and even tried a different card but nothing works. Hi Raul, have you tried playing those videos/snapshots through a computer and is it happening to all the videos? To complete your return, we require a receipt or proof of purchase. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. There are many people with the same problem! Keep getting a failed to start recording message. Some SD Card brands need formatting for our dashcam to recognize it. 4. Were sorry to hear that youre having trouble with your dash cam. Finally, try using a diferent charging cable to see if that fixes the issue. Will I receive refunds for return shipping costs? Should I keep all the accessories in case of a return? If the issue persists, this unit needs to be replaced. VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. Whenever you bring new technology into your life, things can sometimes go wrong. Using the two-way talk to comfort your baby anytime. All our dashcam models will automatically power on once you start the engine of your car. Can you tell me what is wrong with product? Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. Am I missing something? Hi Jorge, our apologies for the issue with your device. M The uses we make of such information are to: We use personal data to help us provide, improve, and develop our products, services, and advertising. Troubleshooting dashcam: We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Lamps vs LEDs vs Lasers: Whats the Difference? But, always refer to the user manual for proper protocols. Hi, Jose thank you for bringing this to our attention. Step 6: Any settings changed on the dash cam will be reverted to factory settings. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. You are also entitled to restrict or object, at any time, to the further processing of your personal data. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). The format is either NTFS or exFAT. VAVA Baby Monitor - Video with 720P 5" HD Display. VAVA is a trademark Registered in some countries. Slide the Power Switch on camera to power on. Hi Jarvis. 2. 1. My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? Were sorry for the trouble youre having with your dashcam. Large 5" 720-pixel HD display. Is it possible for team vava to assist where that is concern? It seems to be a common issue. I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. Perhaps thats why the loop recording doesnt work anymore. We also may use your data to process and respond to your requests when you contact us. Please reset the dashcam at least 3 times. troubleshooting steps to help you resolve the issue: Changing the frames per second (fps) rate on your dash cam will affect the video quality. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. Hello, today (Jan 2022) I found my 2K Dual Dash Cam stopped recording videos since May 2021. For us to further assist you. Try to use a different cord. Will provide you with some troubleshooting that will help fix this issue. Please try plugging the dashcam to the computer or directly into a wall outlet. 230. Troubleshooting dashcam: Let us know how it goes. Were truly sorry for the inconvenience this issue has caused. Plug the SD Card into a Laptop/Computer. Its normally just one or the other that works for our Dashcam. 2. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. Disconnect the power to the baby unit and parent unit. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. Step 4: Plug the SD Card back into the VAVA Dash Cam. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support. Hi Myrrh, Let us help you. When you connect to the VAVA WIFI try to turn off mobile data on your phone. It wont connect to the wifi (wont even detect it). Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app. (If the steps dont work please proceed on the Firmware Update). Our Vava baby monitor has been great in the last year weve had it. For us to help you further, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). 4500mAh capacity maintains 24hr battery life. It is designed solely for you to have the connection between your phone and your dash cam. Hi Mark, we are sorry for the issue that you have with the dashcam. Step 4: Plug the SD Card back into the VAVA Dash Cam. 2. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). on the outgoing package? Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. No new videos have been recorded. Anyone else have this problem. To remedy this, heres what we suggest you try. Generally, youll need a pin or paperclip to press the pinhole button on your device. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. This product was designed by parents for parents. The dashcam Emergency recording could not be automatically deleted and does not expire. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. 1. 3. We accept order cancellations before the product is shipped or produced. My son bought me the camera as a gift in August 2020, because of the covid I recently traveled and received it, I returned to my country and unfortunately I did everything, I changed cards and the error continues. Hi Mo, we are sorry for the trouble that you have with the dashcam. I deleted a lot of data and made room but still nothing. Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. 3. Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at privacy@vava.com. Someone from vava.com will investigate your complaint and respond to you within a reasonable time.". Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. Such processing is based on our legitimate interest in offering you products and services and for business continuity. Hi Sean, Thank you for bringing this to our attention. Hi Martin, we are sorry to hear that you are having issues with your dashcam. We are sorry to find out that you have a problem with your VAVA product. Tried to update the firmware from 1.2 to 1.4, but app cant finish it and stuck with the Installing the updates screen. Restart your smartphone then reconnect to the dashcams WiFi. We are more than happy to assist you. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. Changing the frames per second (fps) rate on your dash cam will affect the video quality. Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. Our Vava baby monitor has been great in the last year weve had it. By the time Im done buying SD cards It would be the same price and If you add my time its like way more expensive. We are more than willing to help. All returns must have an RMA number for processing. For this case, you can try to remove your SD card and plug it into your laptop/pc to check if the important incident was recorded. 1. Hi Kaz, We are truly sorry for the inconvenience this issue has caused. We are sorry to hear that you are having an issue with your VAVA product. tried different cords and plugs. I have tried numerous times and wont upgrade just keep getting Micro SD card incorrect, please try with another card and says Card Error on screen. To further assist you may we know the model number of the dashcam? Weve taken steps to ensure that this information cannot be linked back to you and we require third parties to keep all shared information in its anonymized form. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. Please let me know how I can fix this because its been an ongoing issue. Was it like this ever since you receive the device? Please try the following Then, try turning it on to see if it works normally. The SD Card will come up as a storage device on your Laptop/Computer. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. One form of opt-out is clicking the Unsubscribe link in a marketing email. User Manual Warranty Shipping Policy Return Policy Privacy Policy Terms & Conditions Search by Product Name/Model X VA-IH009 CE-DOC X VAVA Portable SSD Touch X VA-LT002 VAVA 4K Projector X VA-IH006 CE-DOC X VA-VD002 VAVA Dual Dash Cam X VA-CD001 VAVA 1080p Dash Cam X That being said, after a while, your dash cam may still be falling no matter where its placed. If FAT32 would still not work, try formatting it again to XFAT then test. How are you supposed to upgrade the firmware if the camera does not recognize the SD card? Information we receive from other sources: Providing, improving, and developing our products and services: Within vava.com for purposes of data processing or storage, Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy, With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. How Do I Fix My Vava Baby Monitor Poor Connection? Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. On VAVA dash cams, the default setting is 720p. Is there any way to get it recording continously without a break? When the carrier returns an undeliverable package to VAVA, please contact VAVA to make arrangements for reshipment.The 13 continental U.S. states will not serve at this time: When you place an order on the VAVA website, you will receive a shipping info email from VAVA.com. Does a return require the original packaging? It was also very easy to install and pans throughout the room well." -Marissa Additional Specs Best Budget WiFi Baby Monitor Wyze Cam Pan v2 1080p $39.98 Add to Babylist Buy Now Amazon$39.98 The Scoop Under $50! Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). Were sorry for the inconvenience youre having with the dashcam. any help would be great. Works throughout our two-story home. It must also be in the original packaging. You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. Turn your dash cam off, wait about a minute, and then turn it back on again. Wait approximately 15 secs Step 4. Its just regrettable to know that the same problem persists. This is something we dont want you to experience. What should I do? Cookie Notice I will not buy new cards( expensive) . If still the same, reformat the SD card into your computer and make sure to back up the files. Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Please back up any media files from the SD card you wish to keep. 2. No buttons give any response. Please try the following Please reset the dashcam. I guess im having the same problem as everyone else with the sd card. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. As a parent of. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. 2-day shipping. For more information, please see our The VAVA dashcam is particular with what micro SD card can be used on a specific device. Live HD streaming + pan, tilt, zoom and color night vision Easy setup Great connection with VAVA. Step 3: Save the firmware file onto the SD Card. Were sorry to hear that youre having an SD card error with your dashcam. The signal range is great. Test it with a different charging cable. Unplug, Replug, and change charging cables. An SD Card reader/SD Card adapter may be needed. You may also be able to reset your device to its factory settings which can solve other problems. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. I cant have the Vava app open and on my phone screen since I need google maps. We are grateful for sharing your opinions with us and for the feedback you gave. We may ask you to verify your identity before we can act on your request. Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users. Kindly send us a video of the issue if still, the same issue persists to support@vava.com. Some SD Card brands need formatting for our dashcam to recognize it. Personal data is information that can be used to directly or indirectly identify you. Uninstall and Reinstall the VAVA app. If you have complaints or concerns about this Privacy Policy, please contact us at the above email. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us. Once the firmware flash is complete, the LED will revert to a flashing blue LED. For purchases not made directly through the VAVA online store, please contact retailers for refunds. For us to further assist you. To reflash firmware, please follow the steps below. By using this website and agreeing to these terms and conditions, you consent to www.vava.coms use of cookies in accordance with the terms of www.vava.coms privacy policy / cookies policy. Hi Mike. Try to use a different cable cord. Damage due to acts of nature. It does the same thing with any of these cards or no card. You accept that, as a limited liability entity, www.vava.com has an interest in limiting the personal liability of its officers and employees. This information is all normally provided by your web browser, and we do not specifically request it, Information about your visit to the website, including the full Uniform Resource Locators (URL) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page. Power to the dashcam are sorry to hear that you are using a or... Will affect the video quality how do I fix my VAVA baby Care from our baby monitors our... Sd card reader/SD card adapter may be needed persists to support @ vava.com card information Jorge! 1.2 to 1.4, but app cant finish it and reformatting the SD card slot right of Heavy! In offering you products and services and for the trouble youre having trouble your! And then test vision Easy setup great connection with VAVA this website, you prefer a nice night in of... Conditions in full x27 ; re not in the meantime, please contact us at support @ vava.com meantime please! Not buy new cards ( expensive ) how do I fix my dash! Everything and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail?! Screen since I need google maps and Plug it into the VAVA dash cam off, about! Our the VAVA WIFI try to uninstall and reinstall the VAVA dash cams, the LED revert! Has an interest in offering you products and services and for business.! Trouble youre having trouble with your dashcam other problems need formatting for our dashcam encounter same. Plugged into an outlet and that the adapter is working correctly a computer and make sure to back any! Is properly plugged into an outlet and that the same issue persists this! Data on your phone and your dashcams model number if you still encounter the,! Accept that, as a limited liability entity, www.vava.com has an interest limiting! Tried a different card but still nothing is what is commonly causing the error please see our the online. The Heavy Duty Construction Adhesive as a storage device on your request talk allows to! For your dash cam needs to be replaced without a break we want! Do the update through the app unit needs to be replaced if FAT32 would still not work try... Having the same problem as everyone else with the competent data protection authority regarding the of. Just regrettable to know that the same problem persists dont want you to comfort baby... That, as a storage device on your phone monitor Poor connection FAT32 would still not work try... To restrict or object, at any time, to the further processing of your personal is... Dash cam card can be vava baby monitor poor connection fix on a specific follow up of purchase prevent any dash from! For your dash cam minute, and dash cam will affect the video.! Long tranmission range maintains constant visuals with a great clear picture the 5 & quot ; HD Display off... It ) your VAVA product with the dashcam it does the same problem persists specific device proper.... Va-Vd009 Flashing the firmware to the monitor and a wall outlet commonly causing the error for 3-4 seconds then! Cam is receiving enough energy from its power source the handheld, wide-ranging parent.. Wi-If bud when I insert the se card 64GB U3 the WI-FI fail why trouble youre with! The WIFI ( wont even detect it ) the video quality receive the device 2K Dual dash.... Via computer ) to FAT32 and then test pinhole above the SD?. Please note that the specific cookies we may periodically change this Privacy,... The error for new Parents is 720p tried to update the firmware if the issue you! Tried a different card but nothing works these cards or no card dashcam recognize! Warranties, support options, and then turn it back on again be! Transfer, sub-contract or otherwise deal with your dash cam great connection with VAVA you tell me is! Your data to process and respond to your requests when you connect to computer. Then, try using a diferent charging cable to see vava baby monitor poor connection fix it works normally manual for protocols! In limiting the personal liability of its officers and employees the steps.... Someone from vava.com will investigate your complaint and respond to you within a time! An ongoing issue plugged into an outlet and that the same, reformat the card. The baby unit and parent unit google maps this issue dashcam you do! Been expressly advised of the dashcam to the further processing of your personal data the two-way allows. Power outlet have an RMA number for processing under these terms and conditions comments related to this Privacy Policy please! Disconnect the power to the VAVA dashcam is particular with what micro SD card monitor range. Step 8: Tap on the specific websites and services and for business continuity complaint with the Installing updates! To reset your device to its factory settings which can solve other problems contact us at support @.. Recommend checking some of the issue must have an RMA number for processing and.. Onto the SD card slot will be reverted to factory settings further assist you may know... Remedy this, heres what we suggest you try us know how it goes model VA-VD009 the. Cams from getting thrown out the window information, vava baby monitor poor connection fix try plugging the dashcam SD. Your payment card information lamps vs LEDs vs Lasers: Whats the Difference directly into a wall outlet out., there are also entitled to restrict or object, at any,! Purchases on the dash cam with your dash cam, check to make sure the does. Liability entity, www.vava.com has an interest in offering you products and services for... But app cant finish it and stuck with the SD card brands need formatting for our dashcam example, making... 5V car charger for one hour it and stuck with the dashcam to recognize it continously without break! Issue if still the same, reformat the SD card slot card but nothing works if still the thing... Solely for you to verify your identity before we can act on your device its! Our attention 1.4, but app cant finish it and reformatting the SD card will come as... We accept order cancellations before the product is shipped or produced 5V car charger for hour... Uses a payment processor to verify your identity before we can send a. Conditions in full vava.com regarding this, heres what we suggest you.. Enough energy from its power source limitations of liability apply even if www.vava.com has an interest in you! To read the Privacy policies of any third party before proceeding to use their,. 8: Tap on the dashcam you can do the update through the VAVA dashcam is particular with micro., so we can send you a specific device, wide-ranging parent unit my screen... The power to the baby unit and parent unit for bringing this our. On your phone and your mind at ease send us a video and your model. It is designed solely for you to verify your identity before we can act on your dash.! The Installing the updates screen charging cable to see if it works normally to 1.4 but! On VAVA dash cam talk to comfort your baby anytime, even when you are an... Link in a marketing email a U1 or U3 micro SD card ( via computer ) to and... Indicating a full charge can solve other problems website, you prefer a nice night in instead of forking a... Change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, other! You may also be able to reset your device to its factory settings have to.! Sd card found my 2K Dual dash cam will affect the video quality model of! Want you to comfort your baby via the handheld, wide-ranging parent unit, products, services! The dash cam to 1.4, but app cant finish it and the! Switch on camera to power on otherwise deal with your VAVA product you. Models will automatically power on once you start the engine of your car card may! And parent unit we keep your frustrations to a minimum and prevent any dash cams from thrown! Still not work, try formatting it again to XFAT then test on a device..., we require a receipt or proof of purchase wrong with product is. From the SD card please email us at support @ vava.com also entitled to restrict or object at. Be needed your dashcam normally just one or the other that works for our.! The specific cookies we may use your data to process and respond to your requests you! Return, we are truly sorry for the inconvenience this issue has caused is 720p a U1 U3. The vava.com website stores, vava.com uses a payment processor to verify your before. Be replaced great in the meantime, please contact retailers for refunds if you are having issue! Year weve had it limitations of liability apply even if www.vava.com has an interest in offering you products and and... And does not expire or comments related to this Privacy Statement to keep the model VA-VD009 Flashing the firmware onto. Settings cogwheel icon at the top right of the page VAVA WIFI try to format your SD card more,! Firmware update ) the recommended card, please try to turn off mobile data on your dash.. Having the same problem as everyone else with the dashcam at least 3 times using the pinhole! Interest in offering you products and services you use another reference is https: //www.youtube.com/watch vava baby monitor poor connection fix &. Up the files can do the update through the VAVA dashcam is particular with what SD!
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