Learn more about Progress Residential and how we make it easy to find, lease, and love renting a house. My Progress Residential home uses a septic system, is there a fee? AWS is one of the most secure cloud platforms in the world. New York State law requires that the rent receipts include: the date you paid the rent, the amount that you paid, the amount of time that the money is paying for, the place being rented (i.e. If I am not enrolled in Esusu will I grow my credit score with my own time payment anyway? You will have 24 hours from the time of our notification to visit the home and decide if you would like to rent the home. We work hard to price our homes as fairly and affordably as possible. To make sure everyone has a fair chance to rent one of our homes, we offer them on a first-come, first-serve basis and we only consider one application at a time for a home. the address and whether it's a house, apartment, etc.) We noticed very high utilities bills each month, we repeatedly asked to see a break down of the utilities bills but was always declined. The Customer service team sucks and they block your phone numbers. Applicant further understands and agrees that any text messages received may be sent by an auto dialer. We've compiled a list of those resources HERE. However, if you choose to cancel your application, if your application is approved and you choose to not proceed with a lease, or if your application was denied due to falsification on the application or the supporting documents, the Holding Fee is not refundable. Additionally, your security deposit must be paid by ACH transfer or credit card* using the online system. Esusu may appear on your credit report because Esusu has partnered with us to report your positive monthly rental payment data to the credit bureaus. If you're preparing to move out of a Progress home, please take some time to read our Moving Out of a Progress Home page. In New York City, tenants have many rights relating to the safety and quality of their housing. No. As a Progress Residential resident, you have special access to Esusu Rent services for free and are automatically enrolled when you lease with us. Once the home is ready, a member of our Leasing team will notify you. Yes. What forms of identification will you accept? FirstKey Homes, is a Texas real estate firm, located at 25511 Budde Rd, Suite 701, The Woodlands, TX 77380. If you fail to purchase Renters Insurance, you will be charged a monthly non-compliance fee and this fee is NOT a substitute for Renters Insurance. While we are not able to waive rent payments, our team is ready to discuss payment options with you. Learn more about the program here. We understand that pets are part of the family, which is why we allow most types of domesticated pets. You can find more information on severe weather here. Youll need to set-up your auto payments again once your account is back to a standard payment schedule. We partner with a growing list of businesses to offer you deals and The Lease Application will be denied for the following criminal convictions: These criteria do not constitute a guarantee or representation that residents or occupants currently residing in one of our homes have not been convicted of, or subject to, deferred adjudication for a felony, certain misdemeanors, or sex offenses requiring registration under applicable law. please click here and complete our Add/Remove a Pet form, Please click here for more information about renewing your lease, Please click here to learn more about our Home-to-Home Transfer program, - Abnormally low rent if a deal seems too good to be true, it is, - Listings on free listing sites like Craigslist Progress Residential only lists homes on rentprogress.com, - Request for cash payment, wire transfers, or checks made payable to anyone other than Progress Residential, - Promises of no background or credit checks, - Sloppy, unprofessional, or overly-simple applications, - US CIS Form I-551 permanent resident card. You're not so typical, and neither are we. Copies must be clear, legible, current (not expired), and military IDs cannot be accepted as documentation. Payscore is a secure third-party automated income verification service that verifies and reports your income to Progress Residential, through a process you control, by securely aggregating deposit history from your bank account(s). You can learn all about about home care and resident maintenance responsibilities on our "Home Care & Maintenance" page here. residents to provide service, support, and Youll then need to enter in the pro-rated rent and any other fees listed as a one-time payment and make your payment from there. You may place a service request online by clicking here, please review our policies around home care and resident responsibilities. There may be government and third-party resources available to you that can provide financial assistance and additional support. Examples include but are not limited to the state taxes shown on your pay statements, an offer letter or transfer letter confirming you are beginning a new role in that state, or proof that you are a remote employee. On this page we cover resident responsibilities, maintenance emergencies, and more. An administrative fee will apply. If the guarantor resides in AZ, LV or TX and is married, his/her spouse will also be required to sign the guaranty but will not be subject to the Lease Application or Lease Application Fee. Do I need anything to participate in the Move-in Orientation? Any applicants unable to provide a SSN/TIN will be considered as long as: Please be sure documents are visually clear and easily legible. Before you move into the home, our team does a thorough assessment and upkeep of all the homes systems to make sure theyre in good working order. One of the reasons you're renting may be to not have to worry about major To setup this feature, click the Resident Services and log into your account. There may be government and third-party resources available to you that can provide financial assistance and additional support. Notwithstanding the foregoing, Resident shall not have the right to terminate this Lease because of delays not impacting the habitability of the Property, including but not limited to, cleaning or make-ready work, and cosmetic defects. You can contact them at 800.693.4343 or APPLIANCEWHSE.COM, or through the Appliance Warehouse mobile app. Applicants are subject to further verification at the request of a FirstKey representative. Online or on the phone, we're here to help! What Are the Lease Renewal Laws in New York? Prefer to pay with a credit card? It may be revised, modified, or updated at any time by FirstKey at the discretion of FirstKey. If the maintenance is for something that falls under our responsibility, there will not be a maintenance service fee. Once youve submitted the form, our team will be notified. That means that a simple fine can quickly end up costing hundreds of dollars. Ive already given notice, can I cancel the notice and renew my lease? Are there any fees for having a pet in the home? We now accept cash rent payments through WIPS(Walk-in Payment System) at participating locations near you! Between the weekly maintenance, we ask that you make sure to skim the surface and pool floor, regularly empty skimmer baskets, and remove any flotation devices or pool toys after utilizing the pool. Yes. From there we require that the lease starts within 12 days of the date you apply. If you are unable to wear a mask, you will be required to stay in another room while the technician is present. Why is Esusu Progress Residential or ESUSUFIN on my credit report? 6802(e)) or its implementing regulations ("NPI"), may be shared with Equifax and SafeRent Solutions, LLC, and consents to the use of this NPI for the purposes of identity verification and fraud prevention." Paying by credit card is a convenient and secure way to make a payment. Under the FCRA, a creditor does have a right to inform the bureaus about payment or nonpayment of a debt owed. Non-US citizens applying to a home may be required to present information acknowledging the individuals right to live in the United States through the duration of the lease term; and. Co-applicant has provided a valid SSN/TIN. This approach helps us ensure that everyone is treated fairly and equally. To process your application quickly, securely, and accurately, we use a third-party automated income verification service called Payscore. We happily accept checks of all kinds. Please keep in mind that, while Progress Residential does not have pet restrictions, some cities and Home Owners Associations (HOAs) do. A guarantor will not overcome criminal, civil court or rental judgment. My Progress Residential home uses a septic system, what do I need to know? Weve compiled a list many of thoseresources HERE. Any falsification, fabrication, or untruthful answers and supporting documentation shall result in an automatic denial; Applicants are required, unless otherwise noted, to pay a $55.00 non-refundable application fee to authorize a background check and additional qualification processes; Properties may not be held off the market for greater than fourteen (14) days, unless a FirstKey representative approves an extension; Upon Applicant approval, Leases are required to be signed within 24 hours of generation. Please understand, due to the high number of requests, it may take up to two business days for us to respond. You'll then be directed to create an account in order to continue the application process. For everyones safety, we require that you wear a mask and maintain a safe distance at all times while our technician is in the home. Move-in costs vary depending on the home you choose. Just be sure to mail them early so they arrive on time and you dont incur late fees. Are Rental Agreements Required in New York? Please note that the Lease Agreement is time-sensitive and should be signed within 48 hours. Yes. What do I need to know about moving out of a Progress home? Please be sure to cancel your auto payments otherwise they will automatically be processed, possibly in addition to any partial payments that you have made. For more information, please click here. FirstKey Homes uses the Identity and Fraud Services of Equifax Information Services, LLC ("Equifax"). AMH Homes offers welcoming rental homes that have been renovated and maintained to our Certified Property standards. We do allow you to make some changes to the home, but it depends on specific modifications you want to make. For emergency requests, we will respond to you within 2 hours. Please be sure to include complete and accurate information in your application. If you have not received your first bill, and need to address this issue, please call Conservice at 844.832.2550 to obtain your website login information. Quickly correcting the violation and paying the fine will help ensure the fine stays as low as possible. To gain access to the amenities in your community, you will need to self-register with your HOA and pay any applicable fees to be granted access. No Esusu stores your data in encrypted format on servers maintained by Amazon Web Services. Please contact Appliance Warehouse to schedule the pick-up of your rented washer/dryer. The credit bureaus treat a signed lease agreement like a loan toward which you make monthly payments. Status: Unanswered. How do I release a roommate from my Lease? Were one of the largest providers of single family rental homes in the United States. Applicants that are approved and agree to move forward with a lease are subject to paying a security deposit. What Is the Eviction Process in New York? an unrivaled resident experience. FirstKey will provide a service provider for any home with a pool. Im having issues with my trash service, who should I contact? The guarantor is subject to the same guidelines as applicants. Progress Residential carefully and responsibly grows its portfolio of homes by buying homes that meet specific criteria. Applicant acknowledges that nonpublic consumer information, provided on the Rental Application and which is defined under the Gramm Leach Bliley Act ("GLBA") (15 U.S.C. FirstKey Homes offers many types of assistance, support, and information to help you love where you live. This maintenance cost is not part of the monthly rental amount and is charged to you as a separate line item on your account. ago In the event Lease is not signed within the 24-hour time FirstKey Homes may elect to cancel the application and place the home back on the market. The information you provide in the Lease Application, or information we obtain with your permission the rental application, will not be sold or distributed to others. Will Progress Residential waive rent considering COVID-19? ; Penalty if Not Returned on Time - If a New York landlord wrongfully withholds rent, then they may be liable to return the security deposit amount plus a penalty of double the amount of the deposit. Weve compiled a list many of those resources HERE. The SafeRent Score is determined from an analysis of information found in each applicant's consumer credit report, application, and previous rental histories (if applicable). Youll need to contact a locksmith. Once a week, our pool maintenance provider will check the filtration system, make sure the chemical balance is at proper levels, and provide a general cleaning. credit card, or debit card. Our team members will continue to work with an abundance of caution, wearing masks, avoiding handshakes, and maintaining a safe distance (over 6 ft) when working inside your home. Please click here to learn more about our Home-to-Home Transfer program. Washers and dryers are not included, however, every home has washer and dryer hook ups. Progress Residential must be listed as an additional interest on the policy. Please be cautious if you see: If youre ever concerned youre being scammed, please contact us and well be happy to verify that youre working with members of our team. What documentation do I need to provide for service animals? Were here for you part of our family of There youll be able to log into your Conservice account, view details about your trash service, and place requests. Residents who choose not to carry this insurance will be charged a monthly exemption fee of $14.95, which does not provide any insurance coverage for you or your property. Please contact us at [emailprotected] or 844.475.2326 to discuss your options. Hopefully, you avoid violations completely, but, if you receive a violation, youre responsible for correcting the problem and paying the fines within the allotted time frame. Landlord shall not be liable for consequential, incidental or actual damages to Resident due to the delay in Possession or Cancellation. What Happens If a Landlord Retaliates Against a Tenant in New York? The guarantor must complete a separate Lease Application and pay a Lease Application Fee. Before you submit your applications, please make sure the information you provided is accurate and complete. We verify identity through a simple and secure process. We do not keep extra keys to the home or master keys, so a locksmith is the only way youll be able to regain access to the home. Prior Evictions, filed or enforced, may result in an automatic denial of the application. From there, we carefully prepare each home before you move in, and we have a team service professionals to help address maintenance issues that may arise. How long will it take for you to get back to me? If you want to dispute the accuracy of the rental data submitted to the bureaus, please email Esusu Financial directly and they will work with us to investigate further. Do I have to participate in rent reporting? Required monthly fees and costs for your home could include: Progress Smart Home, Utilities, Air Filter, Pool Fees, and Septic. This may take up to 30 additional days to process, depending on the HOA, so please plan accordingly and contact us for more information. Instead, give us a call at 833.PRG.RESS (833.774.7377). If we dont hear from you within 24 hours, your application will be cancelled, and your holding fee will not be refunded. The cost of the program is FREE to current residents of FirstKey Homes . The $250 Holding Fee is only refundable if your application is denied or if you decide not to move forward with a Coming Soon home within your 24-hour window. offers: Special pricing on qualifying rental insurance policies*, Discounts on lawn mowing with easy online ordering, Improve your credit by having rent payments reported, Discounts on home meal kit delivery service, Low monthly rates on washer and dryer leases. In these cases, our approval of your Lease Application will be subject to the HOA's approval. If that happens it will appear on your credit report as closed and you will be eligible to participate in the program again after 6-months. Additionally, theremay be government and third-party resources available to you that can provide financial assistance and additional support. Get credit. Do Landlords Have to Pay Interest on a Security Deposit in New York? Criminal history will be assessed on the risk to persons or property by an applicant including but not limited to the type of crime; the severity of the crime; circumstance of the crime; and the length of time since the crime occurred. The rental score is determined from an analysis of information found in each applicant's consumer credit report, application and previous rental history. How do I gain access to my HOA amenities? Yes. FirstKey may request rental verification, if rental history cannot be verified. There may also be federal, state, or local rent assistance programs available to you. FirstKey also ensures pool safety barriers at the home, please dont remove or destroy the safety barriers. Are Rental Application Fees Refundable in New York? Its filled with information that will help you have as easy of a transition out of the home as possible. The military discount will be applied to the Security Deposit by the Application Coordinator upon verification. Certain breeds require additional liability insurance coverage. Pay by Check, Money Order, or Cashier's Check Please click here to learn more about our Home-to-Home Transfer program. Stay informed and up-to-date with content just for residents. Progress Residential is a privately owned, single-family rental home company that manages nearly 70,000 homes in 29 metro areas across the US. If you wish to move forward, your Application Coordinator will contact you to schedule your move-in and generate your lease. SMS text message fees may apply. If a home is available, you have the option to Show Yourself In and view the home on your own anytime between 7am and 8pm. Please note that the lease document is time sensitive and should be signed by all applicants within 48 hours. If you are current on your payments but now find yourself unable to make your full rent payment due to COVID-19, please contact us at[emailprotected]. Applicants are required to pay a non-refundable pet fee of $300, per each pet; and where applicable, monthly pet rent of $30 per pet in the home. At Progress Residential, were pet people. Paying your rent with a text message? For more info and to sign up, please CLICK HERE. If you are removed from the program, you will not be eligible to opt back in for 6 months. How will my rent payments appear on my credit report? Does my property have the legal right to enroll me in Esusu? 2021 RentTrack, Inc. All Rights Reserved. Any incomplete or inaccurate information in the application may result in cancellation of your application, expiration of specials and pricing, and forfeiture of monies paid including application and holding fees. Progress Residential allows you to transfer from one of our homes to another at any point in your lease. Thousands of single-family homes which they have then turned into rental properties. This service provides our residents with premium air filters that increase air flow and HVAC efficiency, while delivering air filters directly to each home when its time to change the filter. Payment must clear before you can move into the home. How long will it take for my rental payments to appear on my credit report? Restricted breeds include Akita, American Bulldog, American Pit Bull Terrier, Belgian Malinois, Bull Mastiff, Chow, Doberman Pinscher, German Shepard, Bergamasco Shepard, Causasian Shepard, Alaskan Malemuite, Great Dane, Husky, Pit Bull, Presa Canario, Rottweiler, Staffordshire Terrier, Wolf, or any mix of the listed breeds. Please do not submit a service request for a maintenance emergency issue. Weve teamed up with RentTrack to give our residents special access to RentTracks credit service. more than just a place to live. We use a company called SafeRent to analyze certain parts of a rental application. ; Time Limit for Returns - 14 days. If an Applicant falsifies their application or supporting documentation, FirstKey has the right to hold all deposits and fees paid to apply towards liquidated damages. No. Progress Residential uses SafeRent Rental Property Solutions to establish a rental score for each applicant. Some homes are listed as Coming Soon, what does that mean? Please contact your Property Manager with all HOA needs and to request a copy of HOA rules and regulations to ensure you maintain compliance. Verified service or assistance animals are allowed and are not subject to the Pet Fee or Pet Rent. What Are the Rental Agreement Notice Periods in New York? Its impossible to promise or predict a certain score increase because every person has a unique credit profile and numerous factors impact a persons credit score. If you would like to add a pet to your lease, please click here and complete our Add/Remove a Pet form. Additional HOA restrictions may apply to number of vehicles, commercial vehicles and allowed parking locations. All applicant's credit history enters a scoring model to determine a SafeRent Score[1] for each application. Once those things are complete and youve finished your Move-in Orientation, keys will be released to you on your lease start date. You may also work with SafeRent, our application screening service provider, if you feel something is inaccurate. All adult applicants must complete the process within 48 hours of receiving that link or your application may be delayed or cancelled. If youre experiencing issues with a washer or dryer that youve leased through Appliance Warehouse, please contact Appliance Warehouse at 800.693.4343 or APPLIANCEWHSE.COM, or through the Appliance Warehouse mobile app. Are washers and dryers included in the home? FirstKey is pledged to the letter and spirit of all applicable state and federal fair housing laws, including, without limitation, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, as amended), for the achievement of equal housing opportunities for all rental applicants and Residents throughout each of the states in which we operate. For example, you may be subject to monthly Pet Rent, monthly Pool Fees, and specific utilities depending on the home. How will the information on my application be used? What happens if I have a late rental payment? Please allow 20 to 30 minutes for your Orientation call. If you have questions about the income verification process, you will be able to contact The Closing Docs support team once you apply and receive the invitation to complete the income verification process. The consumer credit report may include payment history, bankruptcies, number and type of accounts, collection activity, outstanding debt and credit inquiries. What Kind of Rental Agreement Is Acceptable in New York? FirstKey Homes, LLC offers reasonable accommodations for any individual with a disability who needs assistance with touring and visiting a prospective home or with assistance during the application process. Make payments online quickly and easily. You may be asked to provide any additional information, as required by the HOA in its approval process. DO NOT RENT FROM FIRSTKEY HOME. These rules and restrictions are laid out in detail in the HOAs Covenants, Conditions, and Restrictions (CC&Rs), which youll receive when you move in. We had some electrical issues when we moved in and it took about a week to resolve. FirstKey Homes provides a wide range of real estate services. All terms of your lease agreement are still in place. Yes. What Are the Notice of Entry Laws for Rental Properties in New York? If your application is approved and you move forward with your lease, the holding will go toward your move-in costs. Every month when you pay FirstKey Homes, we'll report it to all three bureaus. Box 3708 Albany, NY 12203 If you do not provide proof of coverage, you'll be charged a $9.95 monthly noncompliance fee. **A $35 Convenience Fee will apply to payments made by credit card. Yes. We love residents of all ages, but applicants must be 18 years of age or older, unless deemed to be an adult under applicable law with respect to the execution of contracts. If Landlord is unable to deliver Possession of the Property within ten (10) days after the Start Date, Resident may terminate this Lease by giving written notice to Landlord before the Property is made available for occupancy by Resident, and Landlord will refund the Security Deposit and any Rent paid. ), and accurately, we use a company called SafeRent to certain... Of their housing * * a $ 35 Convenience fee will apply to number of,! Applicants unable to provide a SSN/TIN will be applied to the safety.! We use a third-party automated income verification service called Payscore overcome criminal, civil court or rental judgment but... Or on the home as possible do not submit a service provider for any with! With your lease HOA 's approval all applicants within 48 hours or rental judgment right enroll! Be cancelled, and accurately, we use a third-party automated income verification service called Payscore application will be.... A guarantor will not be liable for consequential, incidental or actual damages to due..., who should I contact and youve finished first key homes late rent policy move-in costs vary depending on the,... Request for a maintenance service fee what documentation do I release a from... Septic system, is there a fee application quickly, securely, and,. Landlord Retaliates Against a Tenant in New York home uses a septic system, what do I gain access my! Minutes for your Orientation call those resources here notice Periods in New York military IDs can not be.... 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