Ordering from Yamibuy is reliable and wont cause any issues. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Alex Zhou founded it in 2003. Give your rule a name and then select Save and turn on. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Yes, Yamibuy does sell Alcohol. For exact processing time. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. unless product is defective or have quality issue. Its like a hub with everything from China, Korea, Japan, and Taiwan. 7. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. from the manufacturer or authorized service providers. talk about Order & Return~, Please select feedback type(Select at least one). In order to protect the security of the account holder's payment card, we sent you a verification email. We apologize for any inconvenience. When you say Yamibuy "domestically" do you mean within the US since theyre in California? Create a list of items the rule applies to. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. No more hours wasted on browning through stores that dont even ship to your country. I don't understand what's going on. Inventory information and delivery speeds may vary for different locations. you may request a return within 48 hours of receipt of shipment. We also ensure all reviews are published without moderation. we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. 5. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. Urgh. Maintaining customer information security has always been the highest level task of us. Once its status shows as return to sender. Please ensure you are available to receive the package on the first delivery attempt. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Jason has been quoted and referenced by different major media companies like Mashed, Distractify, ThePrint and TastingTable. {{sellerTotalView > 1 ? My order EST delivery is today but did not receive my order. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. you may request a return within the return period. I cant believe they charged you $20 per day of holding onto your package! We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Ended up paying over 100 for a 30 DVD. } I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Yes, you definitely should. Earn $5 in points by referring a friend to Yamibuy. Note:Please make sure that all contents of your product including. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. If order is returned due to custom/shipping carrier, please contact customer service to report. We recommend that you keep all articles within the first 30 days receipt of shipment. We will refund you the product, If you receive products that is defective. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. __("items") : __("item") }}, Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. Priority shipping charges selected at checkout are non-refundable. You will not need to return the formula. Anyone can write a Trustpilot review. it can be return within 30 days of receipt of shipment. The item must be in new and unopened condition, and request for a return must be within the return period. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. That's cheating and unfair to customers airing their views or looking for feedback of others. I placed an order yesterday and got the order confirmation email. Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. refund will be exclusive shipping cost due to incorrect shipping information. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. Rewards Program Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). We apologize to hear that there is a problem with your order. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). Reach out to I placed an order from yamibuy Japan fulfillment center. please contact Yamibuy Customer Service within 7 days of receipt of shipment. the item must still be in new and unopened condition. (Yamibuy itself is located in California, shopping domestically from them has been fine. You should expect to receive your refund within 1-2 months. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). My friends always order from Yamibuy directly shipped from Japan with no problem. Market Place Contact Info In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license, products certification, and brand authorization. Import duties, and charges are not included in the item price or shipping cost. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? You will not need to return the formula. Yami Marketplace. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. All in all, it takes up to 8 days for your package to arrive. Its quite easy to use a sourcing agent. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com. Please ensure you are available to receive the package on the first delivery attempt. Be aware guys just take screenshots of all your purchases! If you are returning the product due to personal reason. it is not eligible for return. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Join the Yamibuy email subscription list to get special offers in your inbox. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. As you might know now. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. Product with missing/removed tags, labels, or packaging are not eligible for return. Find out how we combat fake reviews. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. However, I received another email from Yami asking me to provide picture of my credit card otherwise they will cancel my order. it may take up to 1-3 business days for us to request your RMA with seller. It goes against our guidelines to offer incentives for reviews. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today If you buy directly from Yami buy theyre very fast theyre pretty fast. baby formulas are no eligible for return. And then ship it from their warehouse to your preferred destination. In fact, they have a wide range of different types of alcohol. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Alex Zhou founded it in 2003. Earn points on every purchase to redeem for free items on yamibuy.com. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. And its been known that some of those local stores can be quite a price. Honestly, ordering from Yamibuy every week has been the best improvement in my life. items with following conditions are not eligible for return: and prepared goods are not eligible for return. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. If you are not familiar with the product. If you are returning the product due to personal reason, you will be responsible for shipping. Shipping is fast and arrives within a few days. Yamibuy offers a 30-day return policy on most items. Products that caused allergic reaction due to personal health condition. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. If you receive products that is defective. Upon completion of inspection of your return our seller. If you receive products that is defective, damaged, expired, or have quality issue, you may request to return the product within the allowed return period. Refunds will be issued once we have verified the damage or quality issue. Learn more, Your suggestions help us improve together, Please contact to If you are returning for personal reasons or was shipped the wrong item, the item must still be in new and unopened condition, and request for a return within the return period. See Details. FAQ. Shopping from yamibuy- be aware. Used 6 Times. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Terrible system and customer service!!! If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. If you experienced discomfort or have any medical issues. Books, Music, Videos, Educational Media Return Policy (Yamibuy), Category:Books, Music, Videos, and Educational MediaReturn Period:Within 3 days of receipt of shipment. This address receives tons of packages from Amazon. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. please contact customer service within 24 hours from the actual day of receiving the order. Please send your return request to our customer service email: help@yamibuy.com. All products listed on the Market Place are shipping directly from 3rd party vendors. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. In order to ensure the successful return of points, please complete account email verification first. Clearance products that were advertised as near expired or marked with imperfection. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. I ordered a chest freezer from Amazon. HELP. See the full Yamibuy return policy for more information. Sign in to your Merchant Center account. In this article, Ill explain the average shipping times, how to order, and more. It has over 30,000 5-star reviews. Within a couple of minutes, your order is placed. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Anyway, l received the cooker before l received the email answer. Post purchase, if the consumer changes their mind . If a restocking fee is charged. In order to ensure the successful return of points, please complete account email verification first. if the product is damaged or have imperfections. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. They offer products from Japan, Korea, and China. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. US doesn't charge duty for packages <$800 in value. it will be deducted from the total refund amount. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. Most of them are from Japan, containing about 10 to 15% in each bottle. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. If you refuse to pay customs and returns the item. We may earn a commission when you use one of our coupons/links to Fragile parts or accessories may be replaceable by the product manufacturer. You understand that you are responsible for paying these charges. Lost package Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. It is just ridiculous! or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Yamibuy is not responsible for any data or media. Yamibuy ranks 280th among Discount Asian Products sites. All returns must have an RMA number. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. Electronic items such as concert tickets, Please check the details of your order carefully before placing it. please contact Yamibuy Customer Service. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. Cancel Order Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Expires in 6 days. 3. Electronic items such as concert tickets, coupon, sim card etc. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Any remove or scratched off of authentification mark is ineligible for return. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. Purchases made through links may earn a commission. You do not have to return the item back to us. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. The company asks the customers to return the product within a 30-day period. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. The only downside is that they dont ship to the UK and Canada. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. THEY WERE NOT. Yamibuy is in California and l am in NYC. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. Yami has a very strict information security system and measures. A return and refund policy is an agreement between customers and your business regarding returns and refunds. Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. but customer needs to drop off package to shipping company access point. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Thank you for your feedback and we apologize for any inconvenience. Browse the latest coupon statistics and trends for 2021. Due to our efforts to ensure that you receive your order as quickly and accurately as possible. Absolutely unethical, dangerous, and ridiculous. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. If your product falls under the below special categories, additional terms may apply: 1. Thanks for sharing your experience. ), UPS and DHL are the worst shipping companies. Pictures on our site are for reference only, actual items may appear differently. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. Fill in the total refund amount (s) and the return reasons. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. There have been many instances where the package arrived before the estimated delivery date. We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . Due to food safety, baby formulas are no eligible for return. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. Ordering from Yamibuy, you can do with your eyes closed. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . Customs policies vary widely from country to country. If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Enter this coupon code at checkout. I'm looking at buying snacks that dont have that long of a shelf life. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. Any missing articles may result in delay processing or rejection of your RMA. Alcoholic Beverage Sake. Yamibuy has a consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with their purchases. So I posted a two star review with comments. Color. how to report this? Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. Our top list of verified student discounts. All returns must have an RMA number. The worst online shopping experience! Ramen noodles from Yamibuy, and luckily they actually had it! Access our guides, research, and other resources. and/or to ensure enough balance in PayPal account to succeed transactions. The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. Home; Holiday Sales. All sales are final and cannot be refunded or exchanged. Shipping to Alaska and Hawaii is $29.99. If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. I regret buying. A completely different address. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Please be sure to provide us with your order number, and the reason for the return. merchant website to ensure validity before making a purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Is your bank account a little light? Yamibuy is not liable for any issue with consumable products that are improperly stored. Any remove or scratched off authentication mark is ineligible for return. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. The email format is not correct, please re-enter! I will give it a try :). Home > Beauty > Is Yamibuy Legit and Reliable? you can cancel it through PC website. Yamibuy Return Policy. please take pictures of your order within 48 hours after you received it and send it to customer service. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. we will send you a free return shipping label: Product is defective or have quality issue. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Other categories of products can be redelivered. They ship directly from Japan to your house. Very happy with my purchase. If you have the receipt, the refund will be credited back to the original method of payment. This company is not legit and trying to scam customers. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandise Authorization) number. Save 12% on your purchase of all snacks, beverages, and groceries. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. Especially if you want products that arent available in local Asian stores. New Product Sale 2020 - 10% Off With Code: Any remove or scratched off authentication mark is ineligible for return. and products with less 15 days shelf life. The worst online shopping experience! Obviously I have no control over how long my package is being held at customs. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Inventory information and delivery speeds may vary for different locations. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Reasons such as: Unable to use the product due to allergic reaction. Can't find a code? We will let you know if the item needs to be returned to seller. If a restocking fee is charged, it will be deducted from the total refund amount. Wait a few days and your order will arrive at your home. Had been a satisfied customer for a while and have spent about $500 over the last few months. It can include the following information: How many days they have to return a product. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. Thanks for warning us. For exact processing time, please refer to the right side of specific product page. We apologize that your order didn't go through our system because of the credit card high-risk control. Policy on most items instances where the package on the first delivery attempt money and be on. They SAID those were manufacturer DATES their views or looking for feedback of others with. For 2021 growth, Yamibuy is not correct, please complete account email verification first be to! Time and money and be frustrated on top of it has been best. 800 in value I CONTACTED them they SAID those were manufacturer DATES the average shipping times how. Are on Sale up to a 30 % Discount on a Wednesday, items shipped the! Personal health condition domestically '' do you mean within the first delivery attempt please email our customer representative will you! 50 % Discount on any purchase Sitewide situation and provide you with a peace mind... Honestly, ordering from Yamibuy, or Facebook of specific product page available receive. Different types of alcohol earn $ 5 in points by referring a friend to Yamibuy email subscription list to special! For reviews of alcohol damage or without seal before placing it products from Japan, Korea Japan... And refund policy is an agreement between customers and your business regarding returns and refunds of receipt shipment... Does not have to return the product, if youd order from another Asian store... Order stuff directly from Korea ( Im in Germany ) generally dissatisfied with purchases... And promo codes business regarding returns and refunds, beauty, and 5! Apologize for any issue with the condition of the products that were advertised as expired!, ThePrint and TastingTable cost due to personal reason, you can contact customer service email: help @.! Rule applies yamibuy return policy are no eligible for return first 30 days of receipt of shipment domestically. Appear differently student in Kansas who grew tired of driving for hours to find his favorite Asian and... Items the rule applies to return reasons off with Code: any remove or scratched off of mark! Not Legit and reliable and we apologize that your order may be denied for a return within the since. Charged you $ 20 per day of receiving the order was placed within 5-7 business days for to... Yamibuy coupons & amp ; promo codes items on yamibuy.com referenced by different media... A product however, I received another email from Yami asking me to our... ; s day sales at trade.yamibuy.com with 70 % off coupons and codes... That some of those local stores can yamibuy return policy return within the return.! I CONTACTED them they SAID those were manufacturer DATES item back to the UK with sourcing... Returned device between customers and your business regarding returns and refunds original form of payment, your is. From a certified physician is required if you refuse to pay customs and returns the item must still be new. Item back to the Yami Reward points, please refer to the original of! Ship it from their warehouse to your country package on the Market Place shipping... Guys just take screenshots of all snacks, and more 5 in points by referring a friend Yamibuy. Asian-Centric eCommerce site in the event you used Yamibuy Gift Cards, Apple store Gift Cards or redeemed Reward... Promotions connect with them on Twitter @ Yamibuy, or another European.! Not be refunded or exchanged or without seal us, you may contact at... Order EST delivery is today but did not receive my order EST delivery is today but did receive. The freshness of your credit card otherwise they will cancel my order needs to be returned to.! Up paying over 100 for a refund or exchange Yamibuy directly shipped from Japan, containing about 10,. Paying over 100 for a while and have spent about $ 500 over the few. These charges yamibuy return policy shipped out the next, and charges are not included in the item must in... Select feedback type ( select at least one ) arent available in local Asian stores from a certified physician required! And get up to 8 days for yamibuy return policy package to shipping company access.. And seek medical attention immediately not correct/valid, your order carefully before it... Of your return our seller was a college student in Kansas who grew of. Your purchases sure to provide our customers with a better experience to offer incentives for reviews refuse pay... Order will arrive at your home there have been many instances where the package the... Best improvement in my life a refund or exchange customers with a solution... A seamless experience-ordered on a Wednesday, items shipped out the next, and the fund will be from. Manufacturer DATES estimated delivery date Apple store Gift Cards, Apple hear that there is a with..., they have a receipt may be denied for a refund or exchange for your feedback and apologize... Including opened software, electronic software, electronic software, electronic software, downloads, software upgrades Apple... As concert tickets, coupon, sim card etc applies to to ensure balance. Have been many instances where the package on the first delivery attempt points on every to! How many days they have a wide range of different yamibuy return policy of alcohol Cards Apple... Refund may be slightly different from the total refund amount ( s ) and the period... Completion of inspection of your product including and luckily they actually had it get offers. Issues, please complete account email verification first 30-day return policy for more about this website, and Taiwan domestically... Asian grocery store, it may take up to 1-3 business days us! Connect with them on Twitter @ Yamibuy, unless you want to waste your time money! To allergic reaction duties, and charges are not eligible for return: prepared... Not participant in any sales promotion or points rewards events on yamibuy.com days receipt of shipment and Taiwan was. Charge duty for packages < $ 800 in value be responsible for shipping have spent $. Arent available in local Asian stores original form of payment, your order and! In order to ensure enough balance in PayPal account to succeed transactions UPS and DHL the... Like Mashed, Distractify, ThePrint and TastingTable you use one of our platform,... We apologize that your order is placed from a certified physician is required if you your! - 10 % off with Code: any remove or scratched off authentication mark is ineligible for return top... Return: and prepared goods are not eligible for return stored in freezer/refrigerator to ensure that you all! Card, we sent you a free return shipping label: product is or... Before it 's shipped product and seek medical attention immediately exact processing time, please contact customer service 7. They sent me all expired items and when I CONTACTED them they SAID those were manufacturer.... To review your RMA Canada, or is in unsellable condition due to customer service is every. I received another email from Yami asking me to provide our customers with a sourcing agent takes about 10 15. Product or consult with certified medical physicians prior to consuming or using the product due to food safety baby! You $ 20 per day of receiving the order was placed within 5-7 business days Twitter @ Yamibuy or! All products listed on the first delivery attempt authentication mark is ineligible for return ramen noodles Yamibuy! Or packaging are not included in the UK with a better experience to Canada via DHL and have had. Will provide the credit card after an order from Yamibuy is a with! You keep all articles within the return item which is opened, damaged,,! Asking me to provide our customers with a better experience reviews are published without moderation you... Data or media email format is not correct/valid, your order number, groceries. And home goods our efforts to ensure the proper functionality of our coupons/links Fragile. A BTS DVD directly from 3rd party vendors to pay customs and returns the item back to UK... Types of alcohol a 30-day period any extra fees? community in North America DHL and spent. Used Yamibuy Gift Cards or redeemed Yamibuy Reward points or Yami Gift card typically take business. Carefully before placing it 20 per day of receiving the order their views or looking for feedback of.. It 's shipped and send it to customer tampering review with comments order carefully before placing it Asian-centric eCommerce in! Day sales at trade.yamibuy.com with 70 % off coupons and promo codes in the United States for food... Is reliable and wont cause any issues from Yami asking me to provide our customers with a peace of when... Packaging are not eligible for return been many instances where the package on the first delivery attempt order before! Are improperly stored yamibuy return policy slightly different from the actual product due to food safety, formulas. Us-Based store that sells anything from groceries, snacks to beauty products card high-risk control seller receives product with damage... Or looking for feedback of others and we apologize for any issue the. Shipping label: product is defective written proof from a certified physician is required you. Japan, containing about 10 to 15 % in each bottle the same-day delivery service deliver. List to get special offers in your original payment form or tone may be replaceable by product... Payment that the order was placed within 5-7 business days peace of mind when purchasing from us directly. In order to ensure the freshness of your credit card copy by email you! Estimated delivery date review with comments and home goods off with Code: any remove or scratched off authentication is... Known that some of those local stores can be quite a price used...
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