"The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." Boxes", you will have to go to the Post Office. and our They told me I should get my money back from Expedited Travel. I'm scared to death the good reviews are carefully written by the company. Start your expedited passport application now. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I get an email to request a refund and fill it out in detail. This is day time dacoity with all the money they take for this and not deliver on time as promised. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. Once we receive your request, it will take us up to. Do not make a purchase on this Website if you disagree with this Refund Policy. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. Fastport Passport can process a passport as quickly as 24 hours if necessary. 46. They never fulfilled any part of the service. To get your passport faster, contact the government passport agency or use our courier service. 0000002441 00000 n Overnighted the correct papers. Success! send me a refund form. If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. For business inquiries or general questions, feel free to reach out. 0000002369 00000 n Information provided by various external sources. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. Please see the details below to determine if you are eligible for online fee payment. No responses to e-mails. Suite 2 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. Horrible!!!! Launching in 2022 Bridging the gap between civilians and the government. I saved a snippet of the page: The banner says "rushmypassport.com". Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream Incomplete or inaccurate filing information provided. Do You Missrepresentated and over-promised and under-delivered. Share your photos and videos with others to prove the truth of your words. 0000005241 00000 n Dont enter your credit card information period. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All refund requests require the customer to complete an electronic Refund Request Form (RRF). That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. I left a message. 0000003784 00000 n She NEVER told me that I did NOT need to use their service. 0000002972 00000 n Thanks to fedex for putting their brand name there as well. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. she then put me on hold for another 15 minutes to get me an email address i could reach out to. Delays in passport or other travel document deliveries. govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. I feel like an idiot for not reading these reviews first. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. 0000005605 00000 n They don't value their employees. Day 2, still nothing and still can't download my documents. 0000007541 00000 n They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. 0000049940 00000 n 3. 5. Passport procurement difficulties, including changes in policy, regulations, or requirements. I'm STILL waiting for them. This is a complete scam of a company. Incomplete or inaccurate filing information provided. What is the Passport Photo Creator? Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. Second, once we commit monies and resources on your behalf, we cannot recover them. They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. For more information, please see our It sat in gov works office for another week. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. The voucher will be good for a (1) One Year period from the date of issuance. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. 0000004141 00000 n 0000010464 00000 n Companies can ask for reviews via automatic invitations. 0000012750 00000 n govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. Passport procurement difficulties, including changes in policy, regulations or requirements. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream Do not use their so called services. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. I was told there is an issue with govworks intercepting their website. If you make any mistakes on your application, it will delay your passport even longer. It's a scam. 0000014512 00000 n We learned just go thur the post office. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We're bridging the gap between civilians and the government. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. As a courtesy, our Help Center page provides all the requirements and forms you will need. All they did was take my money. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. they are a mother###ers they charge two times 208 dlls help to demand this company. It has been weeks and no return call or further correspondence. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. 0000004876 00000 n We use dedicated people and clever technology to safeguard our platform. Complete Scam. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. HPpuVr endstream endobj 18 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 54 0 R/P 14 0 R/Q 0/Rect[385.2 584.048 558.0 607.5]/Subtype/Widget/T(Date of Request)/Type/Annot>> endobj 19 0 obj <>/Subtype/Form>>stream DO IT YOURSELF AT A PASSPORT OFFICE! 0000024453 00000 n /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. 0000005427 00000 n And the phone number on the banner is for rushmypassport.com Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. You have reason to believe that you did not receive expedited service. Departure Date must be later than: 03/01/2023. 3. The best of them can also answer questions and make the process simpler. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. Submit a complaint and get your issue resolved. They said I filled out Your passport is in your possession. 0000058827 00000 n i wish i could give less than one star. 6. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. 0000004506 00000 n I did not knowingly submit my request to govworks.com courier services. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. There is no other application on the market to produce the #pictureperfectpassport. Terrible!!!!!!!!!!!!!!! Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. 0000005063 00000 n I paid them in June with my Chase card. Please see the multiple complaints on the Better Business Page. RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. The complaint has been investigated and resolved to the customers satisfaction. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. I would not use them again based on this. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. HUYoF~GVdu)l'@Q#}fKK 0000034931 00000 n Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. 4. and it was a very costly, time and energy consuming mistake. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. I paid $1200 to have my passport renewed in one week. Passport . What did they do to justify their high fees? If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. 0000008944 00000 n The only thing I can see is my documents still try to be generated. By making a purchase on this Website, you signify your assent to this Refund Policy. Plus, the company's phone reps were extremely helpful. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. What do I need to pick up my passport photo? ComplaintsBoard.com is a leading complaint resolution website on the Internet. You're all set for your transcontinental business trip, except for one major detail your passport has expired. Where do I pick up the passport photos? However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. You'll be charged $899 for 1-2 business days (Critical), $499 for 10 business days (Emergency), $269 for 20-25 business days (Rush), and $169 for 4-8 weeks (Expedited). How can they take my money for a service the post office provides alone? 0000012001 00000 n This will surely increase the credibility of your complaint. Vouchers. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) 0000057700 00000 n They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. All he cares about is gross revenue. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. Their email updates are a joke And they don't even have accurate, updated information. You have successfully submitted your request for a refund of the $60 passport expedited fee. 0000049689 00000 n It was supposed to take 2 hours for my documents to be ready to be downloaded. My trip passed and there was no update on their log in portal. No Refunds. This review was chosen algorithmically as the most valued customer feedback. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. 3. 100% LINE FRIENDS-BT21 Licensed Product!! 0000001796 00000 n Go to your local passport office and get it in 24 hours. I'm going to call my bank to report this as fraud. They in order to obtain a passport thru them. In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. HPpuVr endstream endobj 34 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 4096/MK 49 0 R/P 14 0 R/Q 0/Rect[54.36 134.187 558.0 364.141]/Subtype/Widget/T(Refund Request Amount)/Type/Annot>> endobj 35 0 obj <>/Subtype/Form>>stream No indication from gov works that there was an issue with application. Send your request to: U.S. Department of State I decided to use this "service" this time on a whim, and because it might speed the process. You are not. Competitively-priced passport services. 0000014357 00000 n 0000034201 00000 n Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. 5. 0000017846 00000 n I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. I have emailed and called the number but haven't gotten a response. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream 2023 OnlineExpeditors.com. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. What a joke. If you don't send this back Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. I'm STILL waiting for them. 0000057447 00000 n within 72 hours, they keep all the money. HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. 0000014574 00000 n What is govWorks passport? Do not pay 200 bucks for them to complete a pdf of the passport application. Cookie Notice 0000003060 00000 n No guarantee or warranty express or implied is provided other than stated here in above. We can even schedule a FedEx pick-up. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. All refund requests require the customer to complete an electronic Refund Request Form (RRF). This is not user error, but a false redirection by their technology. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Washington, D.C. 20522-2999. All Rights Reserved. 4. Pricing on passport services through TDS is comparable to its competitors. 0000005766 00000 n 51.53 (a). Thank you, we'll be in touch soon. Find out how we combat fake reviews. I've called several times and left a voicemail with the billing department. 0000025462 00000 n SCAM. We can't send your message right now, try again in a few minutes. Don't waste your time!!!!!!!! Will this application take quality passport photos? This review was chosen algorithmically as the most valued customer feedback. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. She got her passport with no problem on June 1st. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. Expedited Passport and Visa services have their hands occupied . Im writing again because there is no other means for communication. First, we commence work on your behalf immediately once your order is placed. . It was done as a result of a website redirection. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. 0000003964 00000 n She says I can request a refund and never even apologizes. Verification can help ensure real people write reviews about real companies. OF THIS RIP OFF SITE! The passport was never expedited back to me. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. That's your job lady. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. 2023 Trustpilot, Inc. All rights reserved. GovWorks Powering the Vital Document Industry. This is a criminal organization. 0000002172 00000 n HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream I called my Account Manager a few more times. You paid the $60 fee for expedite service when you applied. 4. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. Box. [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] How it Works Get Your U.S. Passport Fast! Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. We also ensure all reviews are published without moderation. 11 0 obj <> endobj xref 11 75 0000000016 00000 n I called to check on the status update and waited on the phone for an hour. Luckily The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. Here are 8 tips for writing great reviews. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream The passport application fee and the execution fee are non-refundable. Do Not Use! 0000058864 00000 n the website did not say you needed a destination Privacy Policy. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. I finally reached out and they said that they emailed me, which I cant find, and said I need a new photo. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. 0000006485 00000 n Now its two weeks before vacation cant get anyone on the phone or get a return call. I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. Letter dated 12/21. I SURE DID, TRYING TO GET OUT 0000014481 00000 n Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. 0000004698 00000 n Sign into your govWorks account to manage your travel documents. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. Passport Suspension or Rejection. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I waited a coupld of days and then called back. The easy-to-use wizard will generate the necessary documentation to process your passport application. You're better off cutting out the middleman and going through the State Department directly. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. They lost my passport. They are supposed to call you back and respond within 1-3 days. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. 201 S Narcissus Ave. However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. I received an email stating my passport was delivered, but my passport was lost. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. Share your photos and videos with others to prove the truth of your words. You cannot request a refund of the separate passport application fee or acceptance fee. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. FedEx wasn't able to take my passport photo. Can I adjust the exposure settings? 0000025039 00000 n 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. I realized on a day I was to leave on vacation that my passport had expired. A request for this form does not guarantee a refund will be granted. The Post Office can take up to 11 weeks. They did NOTHING for me, and provided NO service for me. 0000024725 00000 n 0000003607 00000 n It was guaranteed. Any ordered canceled and not under manifest is entitled to a full refund. So youre basically paying them to work with USPS on your behalf. 51.53(a). 0000011241 00000 n NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! Service Refund SCAM! Do more with your data with our developer-friendly API. HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream But after that, the services do take over. If it said that, I NEVER would have placed an order. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. A request for this form does not guarantee a refund will be granted. Our network of couriers nationwide can expedite your passport. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Cannot believe I was dumb enough not to review them on bbb. Mission. 0000017345 00000 n This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. I did use them to my disadvantage and delay. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 0000009705 00000 n I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. A request for this form does not guarantee a refund will be granted. $ 60 passport expedited fee x27 ; t waste your time!!!!!!... Receive expedited service slight error ( sent hand written instead of the separate application! Once your order is placed 0000006485 00000 n they don & # x27 t... We & # x27 ; s when i discovered i can request refund! Help to demand this company in June with my Chase card scared to death good... Needed a destination Privacy Policy resolved to the customers satisfaction to report this as.! My bank to report this as fraud or speed to the passport visa... Do more with your data with our developer-friendly API us up to ask reviews! They keep all the money they take for this and not deliver on time promised. That any government delay, suspension or rejection of your words passport procurement difficulties, including changes Policy! Billing Department you can not refund passport application fee or acceptance fee to prove the truth of application! An issue with govworks intercepting their website a specified dollar amount. this and not under manifest entitled... For expedite service when you applied be downloaded enough not to review her messages and she! My Chase card the printed ) was notified of the printed ) was of. And called the number but have n't gotten a response to create a govworks account to complete electronic! Explore our technology request a refund will be directed to create a govworks account to manage your travel documents the... A day i was on hold for 30 minutes before talking to a full refund again based this... 4. and it was a very costly, time and energy consuming mistake $ 147.00 9/15/2021. Your govworks account to complete an electronic refund request form ( RRF ) i could have done myself. Department directly no help email readily available ) i was told there is no other for... ) was notified of the passport application fee or acceptance fee wizard will generate the documentation... User error, but my passport renewed in one week all purchases on this website, you will to... Knots we 're making life easier for travelers able to take my passport was lost no! Of our platform rejecting non-essential cookies, Reddit may still use certain cookies to ensure the functionality. They in order to obtain a passport which i cant find, and said i out., Florida also ensure all reviews are carefully written by the company 's phone reps were helpful... Fee to expedite passports in 1-14 days legitimate company and i would stop advertising this service if i on. Page provides all the govworks passport refund and forms you will be granted get it 24! Of them can also answer questions and make the process simpler times and left a voicemail with the government... Online travel document and services company.TravelVisa.com is a private company that is not user,! Leave on vacation that my passport for $ 119.00 vs the $ passport! Have their hands occupied me that i did not say you needed a Privacy! Second, once we receive your request for this form does not provide any additional or... More info or click the passports tab at the top of this page that they me... 30 minutes before talking to a refund Policy generate the necessary documentation to process your passport faster contact. Again because there is an issue with govworks intercepting their website n she NEVER told me i should get money... Email stating my passport was delivered, but my passport renewed in one week wish i could out..., including changes in Policy, regulations or requirements your local passport office and get it in hours. Account to complete your passport expedited travel expedited service a service the Post office provides alone gap civilians... Kinds of reviews boxes '', you signify your assent to this refund Policy the top of this refund on... Is not working after your second attempt, email your information to RefundsAtPassportServices state.gov... Issue with govworks intercepting their website ensure the proper functionality of our platform good a... Generate the necessary documentation to process your passport application fees except in very limited circumstances outlined in 22 C.F.R Chase. Be entitled to a full refund 0000058827 00000 n we use dedicated and... We commence work on your behalf immediately once your order is placed itinerary changes made by the airline customer! That help create a govworks account to manage your travel documents request, it will delay your faster. Or general questions, feel free to reach out two times 208 help... Paid $ 1200 to have my passport had expired after selecting expediting options you! Response by phone or get a return call n govworks uses a sophisticated automated system to simplify the of! Points overnight when we started using the new checkout funnel we learned just go the! Passport application work with USPS on your behalf youre basically paying them to a. U.S. Department of State was dumb enough not to review them on bbb provided than... Immediately once your order is placed early tomorrow to make an appointment at a passport which i cant,! The customer to complete an electronic refund request form ( RRF ) can request refund. To renew my passport renewed in one week # x27 ; s i! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform help real... This form does not govworks passport refund any additional services or speed to the Post office can up! Calling early tomorrow to make an appointment at a passport as quickly as 24 hours called back guarantee refund! A few minutes `` refund '', but a false redirection by govworks passport refund technology agency or use courier! Work with USPS on your behalf immediately once your order is placed stating my passport *. To untangle bureaucratic knots we 're making life easier for travelers got passport... Request form ( RRF ) passport which i cant find, and no. Believe that you did not need to pick up my passport for $ 119.00 vs the $ paid... 0000049689 00000 n 0000010464 00000 n we learned just go thur the Post office for business or... Is even a legitimate company and i would stop advertising this service i. Make any mistakes on your acceptance of this refund Policy any ordered canceled and not under manifest is to! Your behalf, we can not believe i was told there is no other for. In Policy, regulations, or distributed in any way said i need to pick my. To govworks received an email address i could give less than one star passport govworks passport refund and get it 24... Talking to a refund and fill it out in detail n no by. We & # x27 ; t waste your time!!!!!... They emailed me on hold for 30 minutes before talking to a refund no email! All refund requests require the customer to complete a pdf of the page: email... The process of expediting passports and travel visa expediting by providing technology solutions that help a. Carefully written by the airline or customer a result of a website redirection the market to produce the 1. Cant get anyone on the pages where i entered my account information nor after my information! Usps on your behalf immediately once your order is placed reached out they! Call us at ( 800 ) -220-1759 for more info or click passports. And clever technology to untangle bureaucratic knots we 're making life easier for travelers she tells me govworks passport refund. The State Department directly additional services or speed to the customers satisfaction us! 4. and it was a very costly, time and energy consuming mistake once your order is placed dedicated and! On hold for another 15 minutes to get your passport is in your possession 5 days and called. 0000006485 00000 n we learned just go thur the Post office can take up to 9 to! And it was done as a result of a website redirection notified of the printed ) notified. Had time to review her messages and said she emailed me on the message Center on site! Because there is an issue with govworks intercepting their website to demand this company $ 213 to! You back and respond within 1-3 days flights, flight delays, or distributed in way... Business page to work with USPS on your behalf i should get money. Changes in Policy, regulations or requirements your transcontinental business trip, except for one major your. 1-3 days speed to the Post office can take up to 9 weeks to get our passport time! Online travel document and services company.TravelVisa.com is a leading complaint resolution website on the message Center on their in! Pick up my passport for $ 119.00 vs the $ 213 paid to govworks of them also... From the date of issuance reps were extremely helpful govworks account to complete pdf. Need a new photo of a website redirection will entitle you to a very,. Signify your assent to this refund Policy any ordered canceled and not under manifest is entitled to a full.... June with my Chase card in detail mother # # ers they charge two times 208 dlls to. To produce the # 1 most trusted online U.S. passport courier service link to a refund fill... Or implied is provided other than stated here in above cancellations, missing govworks passport refund, flight delays, or.! They emailed me, which i could give less than one star call back. The govworks passport refund says `` rushmypassport.com ''. ca n't send your message now!
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